Loading... Please wait...

Call Today 410-465-6209, We are happy to help

Categories

Our Newsletter


Shipping & Returns

Returns Policy

 

You may return most new, unopened items within 30 days of delivery for a full refund. 

All returns must be given prior consent by Oella Saw and Tool. A RGA# will be given and must be clearly placed
on the outside package. Oella Saw and Tool,  reserves the
right to charge a 20% restocking fee. A copy of the invoice should 
accompany the return. This applies to tools ordered in error and
returned for exchange. Any tool returned for credit must be a
current catalog item and in re-sellable condition. Oella Saw and Tool assumes no liability for returned tools. It is the
shippers responsibility to package the tools in a manner to avoid
damage or loss in transit.

All returns must be given prior consent by Oella Saw and Tool. A RGA# will be given and must be clearly placed on the outside package. Oella Saw and Tool, reserves theright to charge a 20% restocking fee. A copy of the invoice should accompany the return. This applies to tools ordered in error and returned for exchange. Any tool returned for credit must be a current catalog item and in re-sellable condition. Oella Saw and Tool assumes no liability for returned tools. It is the shippers responsibility to package the tools in a manner to avoid damage or loss in transit.

You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. 

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Open box customers: if you have an open box on the shelf and place a new order, the website will still ask for shipping. If free shipping option appears select this. If no free shipping option appears, just pay the shipping and we will refund the charge back to your credit card, or paypal within 24 hours.

We can ship to virtually any address in the world.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.